Last updated: 2 November 2026
We want you to be happy with what you buy. This page explains how cancellation and refunds work for each service.
Websites and online stores
- Subscription plans can be cancelled at any time; service continues until the end of the period you have paid for. Paid periods are not refunded part-way.
- If we cannot deliver what the plan promises and cannot fix it within a reasonable time, we will refund the unused part of the period.
- Domain names, business email, SSL and other third-party purchases are bought for you at actual cost and are not refundable once registered.
Sevai Plus
- Monthly or yearly subscriptions can be stopped at any time. We do not refund the current paid period, but access continues until it ends.
- If the tool is down for a long time because of a fault on our side, we will extend your subscription for the days lost.
- A login that is frozen because of use from another computer is restored after we check it; no charge for this.
College and school projects
- You can cancel before work starts for a full refund.
- Once source code, report, presentation or training has been delivered, the fee is not refundable. If something delivered does not work as described, we will fix it free of charge.
Custom software
Refunds follow the milestones agreed in your quote: unstarted milestones are refundable, completed ones are not.
MyShop (free)
Free, so nothing to refund. If we ever introduce paid add-ons they follow the rules above.
How to ask
Message us on WhatsApp or email with your client ID or login email and the reason. Approved refunds are paid to the original payment method within 7 working days.
Vidhainilam, Koyambedu, Chennai, Tamil Nadu, India · WhatsApp / phone +91 79041 78440 · vidhainilamtech@gmail.com